Our Terms & Conditions
Refresh Your Ride is an independent business we live and die by the satisfaction of our customers. We hate it if things go wrong and we always try our best to straighten them out. Small print is important it helps and protects the both of us, we rely on your business and want to do everything we can to help. Please read them carefully - give us a call if you want to chat through any questions you might have.
General
These terms and conditions will apply to service work, transactions placed over the telephone or by mail order with Refresh Your Ride. Please read them carefully before booking a service or placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.
By using this site you are agreeing to these terms and conditions.
Service Warranty
All service work is guaranteed for 30 days from the date of repair to be free from defects in workmanship. Any product that is returned within this period and is found to be defective in workmanship will be repaired free of charge. This guarantee does not apply to products that have not been properly installed, maintained, adjusted correctly or simply misused. Neither does it cover product/component failure or wear and tear.
It is your responsibility to check the operation of your fork or shock within the warranty period.
Service Payment
Payment will be taken when the job is completed. If you need extra work/parts to complete the job, we will call you to discuss options and authorise any additional payment first.
We accept the following payment methods:
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Debit/Credit card -Visa, Visa Electron, Mastercard, Switch, Maestro, Delta and Solo
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PayPal
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Bank Transfer - email us for details
Service Shipping
If you are sending you fork or shock to us it is your responsibility to ensure that it is adequately insured with whichever carrier you use.
Products, Prices & Content
Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.
All prices are shown in pounds sterling (£) and are inclusive of UK VAT at the current rate unless exempt.
Prices, product descriptions and specifications are checked to the best of our ability, and whilst huge effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.
We reserve the right to alter our prices and specifications without notice.
Payment
Refresh Your Ride does not either have access to, or keep your credit or debit card details. We process payment via the PayPal service, which uses secure socket layer (SSL) technology to ensure that your details are safe and that information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon in the address bar.
Copyright
The images and text contained on this website remains the property of Refresh Your Ride and it not permitted for use without permission.